Job Openings >> Deskside Engineer LA
Deskside Engineer LA
Summary
Title:Deskside Engineer LA
ID:1002
Department:Information Technology
Location:Los Angeles, CA
Description
We are looking to fill an entry-level position.  The ideal candidate will be outgoing with a “can do” attitude.  We will provide training for Dell’s Force 10 switching, Harmonics storage system and Palo Alto firewalls.   All candidates should have a strong desire to learn to support both graphic artists and film tools like Adobe Premier and Photoshop.
 
The position of Desk Side Support Engineer will be required perform the following duties for a new Media Center:
·       Provide onsite Desk side support to the artists and productions staff
·       Perform maintenance as instructed by the senior team
·       Manage equipment including OS installation, switch configuration, and storage configuration
·       Provide smart hands to handle onsite maintenance
·       When appropriate provide any other support necessary to ensure production continues to run smoothly
·       Provide Management for the Harmonic Storage System
·       Support the Video Production applications to ensure that artists and support staff are productive
·       Asset in workflow and application road map
·       Support the I/O user to ensure that data is being managed effectiantly
·       Work to impliment and support asset and production management software
·       Provide daily support and trianing for deskside engineer
·       GPL Remote Monitoring bundle  via packettrap
·       Performance trending and utilization reports
·       Client monitoring portal
·       Custom email alerts
 
This is a staff position after a 90-day trial period. 
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